It’s the time of year where temperatures can plummet with little notice. Frozen and burst pipes can occur in any home, but they are of particular concern in unoccupied property.
So if you’re going away this winter, or are leaving a property unattended for any time, follow our simple advice to prevent issues and avoid damage to your property.
Discovered a frozen pipe? Here’s what to do
If you discover a frozen pipe in your property, act before it bursts:
• Keep it clear—As soon as you discover a frozen pipe, it’s important to clear the area and remove any nearby furniture, carpeting or other valuables. This way, you will suffer less damage if the pipe bursts.
• Heat it up—Try defrosting a frozen pipe by applying moderate heat, such as from a hairdryer, heat tape or towel soaked in warm water. In addition, adding salt to frozen drains may speed up the thawing process. Avoid using extreme heat sources, such as a heat gun or blowtorch.
• Power off—If the pipe ends up bursting, you should turn off the main water supply immediately. You can do so by accessing your home’s stopcock. Make sure you know where your stopcock is located and how to turn it off in advance. Additionally, be sure to power off your electricity supply and stay away from any electrical appliances. Finally, keep your taps open to help drain the system.
Contact your insurer
If you are unfortunate enough to suffer escape of water in your property from a burst pipe, contact your insurer’s claims department as soon as possible.
It’s often difficult to think clearly in times of stress like this, but your insurer will guide you through what to do and help you wherever possible to make sure any insured buildings and contents are restored or replaced following a successful claim.
Get in touch with Quoteline Direct for any queries around your home or landlord insurance policy.
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