Existing Policyholders

Welcome to the members area. From here you can request changes to your insurance policy and much much more. Please note, the change of cover forms are for the use of customers who have already taken out an insurance policy with us (not for altering a quotation).

Once you have completed one of the forms, cover can only start once we have confirmed details with you, and have obtained your agreement on terms and premiums that may apply. We will normally need to speak with you, as acceptability may not always be possible with the current insurer, or an alternative may be more favourable depending on circumstances.

If you require immediate changes to your policy you can contact us by phone on 0161 874 8011 Monday – Friday 9am to 6pm and Saturday 9am to 4pm. Alternatively please send us an email using one of the links below.

My Policies Portal. Quickly check what policies you have with Quoteline Direct, upload documents, information or send a message. You can also request no claim bonus and duplicate documents.

Request changes to a home policy. Update an existing home insurance policy. Quick and easy online!

Request changes to a car policy. Update an existing car insurance policy. Quick and easy online!

Green cards. Amend or request green card if you are travelling abroad.

Request changes to your contact details. Advise us of a change to your email address or other contact details.

Notify us of a house claim. Advise us of a possible claim. Quick and easy online!

Notify us of a motor claim. Advise us of any possible claim for your car or van. Call 01603 779 257 24 hours a day or click here. Please ensure you notify details of any road traffic accident to us within 24 hours.

General enquiry form. If your query is not covered by the links above, or is of a more general nature, please click here.